🐙 How To Get A Refund From Deutsche Bahn

When your schedule has been changed, you should be informed by an official email from the DB. However, the DB app keeps you informed immediately. Besides, when you are on the train and you might not understand the announcement in German about the changes in your journey, you can just have a look in the app easily. 1 day ago · Representatives of eight bereaved families delivered a two-page letter to the army chief of staff and other officials late last week, demanding an immediate probe and a public release of the findings. The average journey time by train between Munich and Berlin is 5 hours and 24 minutes, with around 22 trains per day. However, the fastest ICE services operated by Deutsche Bahn can get you from Munich to Berlin in just 3 hours and 48 minutes. Will Deutsche Bahn refund my travel? If you have booked your train ticket separately from your flight, Deutsche Bahn is only liable for the train delay, not for its consequences. Therefore, you should take a certain buffer into account: 2 to 3 hours between arrival at the airport and departure time are recommended. 1 review. 2 helpful votes. 1. Re: DB Bahn online ticket trap. 14 years ago. Save. our railway company is a big joke in terms of customer service, i´m sorry to hear what happened to you : (. The homepage doesn´t give away an email adress at all, here is a phone number for calls from outside of germany : (+49)1805 996633. All Renfe tickets have identical exchange and refund conditions. You can cancel your existing booking and buy a new one. OUIGO España. Tickets are non-refundable. iryo. Most standard fares allow for refunds prior to departure. If the fare booked allows it, your ticket can be refunded from your Trainline account, or from your confirmation email. If you wish to claim compensation, please use our passenger rights claim form. To ensure that you receive your compensation and/or refund as easily as possible, Deutsche Bahn offers an accessible passenger rights claim form. You can download the form, fill it in and then and print it out. After 60 minutes delay: get 25% of the ticket price back; After 120 minutes delay: get 50% of the ticket price back; Missed reservation: get €4.50 back; Compensation of consequential damages (e.g. missed flight) is excluded; Also valid with a "Sparpreis" or a Bahncard 25 / 50; No confirmation of the delay required Re the time refunds might take, as Abalada says DB will be flooded with requests at the moment. We once had a similar experience with Easyjet when their system was overloaded because of so many cancelled flights with airports closed because of snow (plus cancelled because of lightning strike by Spanish airtraffic controllers which was actually our case) and it took them several weeks more than a flat refund of €5.00 for 2nd class travelers, or €7.50 for 1st class travelers. Up to 25% of the price of the ticket can be refunded. with a Bahncard 100 a flat refund of €10.00 for 2nd class travelers, or €15.00 for 1st class travelers. Up to 25% of the price of the ticket can be refunded in total. The EVG, which is negotiating on behalf of 230,000 workers, including 180,000 at Deutsche Bahn, is seeking a 12% wage increase, or at least an additional 650 euros ($715) per month. You can take a later train if you miss your connection and it's DB's fault, or your train is cancelled. Those restrictions don't apply for local (RB, RE, IRE) trains. Which means that if you can take a later RB train and it gets you to your first transfer in time to catch the ICE train you're booked on, you can do that. For damaged/ defective items, the seller will issue a refund if the item cannot be repaired or replaced. In any case where a refund is required, the seller (s) need to authorise that refund. Amazon.in can assist in facilitating refunds for you only when the seller notifies us of the receipt of the item. If your train was cancelled and a substitute train will drive instead at the same time, then all seat reservations are invalid, as far as I know. If you need to take whole other train, e.g. 2 hours later, and it isnt marked as the substitute train for your initial train, then you have no seat reservation for that train. Buying a new ticket/supplement is for one necessary, if you want to use a train with compulsory seat reservations. Example with a ticket A-B-C: If you miss the last ICE from B-C because the train A-B was delayed, and the only remaining possible train would be a Nightjet, you can use it, but you would have to pay the supplement first, and later reclaim it, since Nightjets have mandatory .

how to get a refund from deutsche bahn